Live Chat Software helps you with
The Live Chat Software can be launched through AmplifyReach Catalyst Platform, follow the below steps
Tip: Single instance of Live Chat Software handles all the deployed conversations for an account.
The first launch to Live Chat Software has an admin account enabled which is defaulted to the same credentials as your AmplifyReach Catalyst Platform account when you first deployed a conversation.
Use your AmplifyReach Catalyst Platform account email address, without the domain name.
If your AmplifyReach Catalyst Platform, account id is firstname.lastname@example.org
Then use “abc” as your username for Live Chat Software.
The password is defaulted to your AmplifyReach Catalyst Platform account password, when you first deployed an conversation. The passwords of AmplifyReach Catalyst Platform and Live Chat Software are separately managed. So, updating your password of AmplifyReach Catalyst Platform won’t affect your Live Chat Software password and vice versa.