AmplifyReach Live Chat Software helps to monitor the live active chats happening between chat bot or agents with customers. To view all the live active chats, launch “Chat Tabs” from the menu.
The active tab shows you all the live chats currently in-progress between chat bot / agents with customers.
The chat screen shows the content of the chat between chat bot/agents with customers.
The agent can just monitor the chat and not intervene in the chat which is happening between chat bot / another agent. This screen shows all the live conversation in action.
The information screen help identify source of the conversation with other meta information about the chat.
Copyright 2017-2019 © AmplifyReach Solutions Private Limited. All right Reserved. Contact Us
Disclaimer: All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.